ROYAL PRINCIPLE BALLET ACADEMY Privacy Policy

Last Updated: May 4th, 2020

 

INTRODUCTION

 

This privacy policy (“Policy”) describes how Royal Principle Ballet Academy, 511 Columbia Street, New Westminster, V3L 1B2 (“Company,” “we,” and “our”) processes, collects, uses and shares personal data when using this website https://royalprincipalballetacademy.com/ (the “Site”). Please read the following information carefully to understand our practices regarding your personal data and how we will process data.

 

  1. Purposes of Processing

What is personal data?

We collect information about you in a range of forms, including personal data. As used in this Policy, “personal data” is as defined in the General Data Protection Regulation, this includes any information which, either alone or in combination with other information we process about you, identifies you as an individual, including, for example, your name, postal address, email address and telephone number.

Why do we need your personal data?

We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data in order to provide you with access to the Site. If you registered with us, you will have been asked to tick to agree to provide this information in order to access our services, purchase our products, or view our content. This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time. If you do not agree to our use of your personal data in line with this Policy, please do not use our Site.

  1. Collecting Your Personal Data

We collect information about you in the following ways:

Information You Give Us. This includes:

  • the personal data you provide when you register to use our Site, including your‎ name, postal address, email address, telephone number, username, password and demographic information (such as your gender); Name, Email, Telephone, and City
  • the personal data you provide in connection with our rewards program and other promotions we run on the Site;
  • the personal data you provide when you report a problem with our Site or when we provide you with customer support;
  • the personal data you provide when you make a purchase thorough our Site; and
  • the personal data you provide when you correspond with us by phone, email or otherwise.

 

[Information from Social Networking Sites. Our Site include interfaces that allow you to connect with social networking sites (each a “SNS”). If you connect to a SNS through our Site, you authorize us to access, use and store the information that you agreed the SNS could provide to us based on your settings on that SNS. We will access, use and store that information in accordance with this Policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.]

[Information Automatically Collected. We automatically log information about you and your computer or mobile device when you access our Site. For example, when visiting our Site, we log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site. We  do not collect this information about you and do not use cookies.

  1. Using Your Personal Data

We may use your personal data as follows:

  • to manage your account, including to communicate with you regarding your account, if you have an account on our Site;
  • to operate and administer our rewards program and other promotions you participate in on our Site;
  • to respond to your comments and questions and to provide customer service;
  • to send information including technical notices, updates, security alerts, and support and administrative messages;
  • as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others;

 

  1. Third Party Sites

Our Site may contain links to third party websites and features. This Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies and we do not accept any responsibility or liability for their websites, features or policies. Please read their privacy policies before you submit any data to them. Facebook and Instagram

  1. Security

We seek to use reasonable organizational, technical and administrative measures to protect personal data within our organization. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us.

  1. Retention

We will only retain your personal data for 6 Months unless a longer retention period is required or permitted by law (for example for regulatory purposes).

  1. Our Policy on Children

Our Site is/are not directed to children under 16. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably practicable.

  1. Your Rights
  • Opt-out. You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) automated decision-making and/or profiling; (iii) our collection of sensitive personal data; (iv) any new processing of your personal data that we may carry out beyond the original purpose; or (v) the transfer of your personal data outside the EEA. Please note that your use of some of the Site may be ineffective upon opt-out.
  • You may access the information we hold about you at any time via your profile/account or by contacting us directly.
  • You can also contact us to update or correct any inaccuracies in your personal data.
  • Your personal data is portable – i.e. you to have the flexibility to move your data to other service providers as you wish.
  • Erase and forget. In certain situations, for example when the information we hold about you is no longer relevant or is incorrect, you can request that we erase your data.

If you wish to exercise any of these rights, please contact us. In your request, please make clear: (i) what personal data is concerned; and (ii) which of the above rights you would like to enforce. For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in any event, within one month of your request. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.

  1. Complaints

We are committed to resolve any complaints about our collection or use of your personal data. If you would like to make a complaint regarding this Policy or our practices in relation to your personal data, please contact us at: admin@rpba.ca We will reply to your complaint as soon as we can and in any event, within 30 days. We hope to resolve any complaint brought to our attention, however if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority

  1. Contact Information

We welcome your comments or questions about this Policy. You may contact us in writing at admin@rpba.ca or 511 Columbia Street, New Westminster, V3L 1B2.